Premium Support for Strikezone Customers
Get faster help, onboarding guidance, and Customer Success support for your Strikezone workspace.
Book a CallSupport when your team needs it.
Strikezone Premium Support is for existing customers who want faster response times, guided onboarding, troubleshooting help, and direct Customer Success support.
Use Premium Support when your team is setting up CRM workflows, connecting data, onboarding users, launching campaigns, or working through advanced Go-to-Market workflows.
Package 1: Strikezone Response+
4-hour SLA support for Starter and Growth teams.
Best For: Teams that want faster support, onboarding help, and guided troubleshooting.
Includes:
4-hour response time SLA during business hours
Two 1:1 VIP onboarding sessions, 60 minutes each
Dedicated Slack channel with the Strikezone team
Live troubleshooting and screen sharing via Google Meet or Zoom
Direct access to Customer Success
Available as a one-time purchase for onboarding or campaign support
Ideal For:
Teams onboarding with Strikezone CRM and Go-to-Market workflows
Customers launching lead-to-meeting playbooks or buyer persona campaigns
Companies setting up Data Connectors or Frank AI workflows
Available on demand – Add this from the billing portal.
Package 2: Strikezone Priority+
2-hour SLA support with WhatsApp voice support.
Best For: Teams that need faster access, priority support, and live communication with the Strikezone team.
Includes Everything in Response+, plus:
2-hour SLA response time with extended priority support
Direct WhatsApp support through the Strikezone Premium Line
Four VIP onboarding and strategy sessions within the first 90 days
Always-on Slack channel for real-time collaboration
Rapid issue resolution via Google Meet or Zoom with screen sharing
Support for ongoing use across campaigns, teams, and departments
Best For:
Distributed sales and marketing teams launching cross-channel campaigns
Teams using Lead Temperature Maps, Opportunity Qualification, or Look-Alike Audience workflows
Customers who want real-time access to co-founder-led advisory and growth sessions
Agencies, operators, and high-scale teams that need faster support
Talk to Customer Success to activate this plan.
Why Premium Support with Strikezone?
Get help faster
Use enhanced SLA support when your team needs faster answers.
Reduce setup friction
Get help with onboarding, workflows, CRM setup, and Data Connectors.
Move faster with confidence
Use guided support when launching campaigns, analytics, and Go-to-Market workflows.
Work directly with Customer Success
Get practical help from people who understand Strikezone and your workspace.
Protect your investment
Get support for CRM, marketing automation, AI workflows, and connected data systems.
Need help deciding?
If you are not sure which Premium Support package is right for your team, book a call with Customer Success. We can help you choose the right support level for your workspace, team, and current goals.